Recent Posts

SERVPRO of Toledo Southwest Certified and Trained

4/15/2022 (Permalink)

The IICRC is a nonprofit certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries. It sets the standards for the industry.

Each IICRC standard takes years to develop and the coordination of several experts in the field, including allied tradespersons; manufacturers; international, national and regional trade associations; individual or franchise professionals; cleaning, inspection and restoration industry organizations; insurance industry; training schools; contractors; and public health professionals.

These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

When you choose a company that is IICRC certified, such as SERVPRO of Toledo Southwest, you can be sure that you receive service from knowledgeable, certified technicians. 

Categories of water in the insurance and restoration business

4/15/2022 (Permalink)

Having a water loss in your home can be traumatizing.  In addition to the tips on preventing secondary damage it is helpful to know and understand the 3 categories of water associated with a water loss.  According to the IICRC guidelines, there are 3 categories of water in a water loss: Category 1, Category 2, and Category 3.  Let’s take a look at each category:

Category 1: This is clean, sanitary water.  Sources can be faucets, toilet tanks, drinking fountains, etc.  The category can quickly change to a Category 2 however.

Category 2: This category of water is typically referred to as “grey water”, and is described as having levels of contaminates that may cause you some sickness or discomfort if ingested.  Category 2 water can come from dishwasher or washing machine overflows and sink drains.

Category 3: This is the worst category of water, it is grossly unsanitary. It used to be called, and is still sometimes referred to as, black water.  Sources of Category 3 water can be sewer backups, flooding from streams and rivers, toilet overflows with feces, and liquid that has sat and became stagnant.  

Flood Prevention Tips

4/14/2022 (Permalink)

A business in the communities of Barberton or Norton may find itself in danger of flooding from high water. Fortunately, a local storm damage restoration service can help with restoration if damage does occur, but you may want to consider mitigation steps before the storm arrives. Here are three prevention systems your business may already have in place.

1. Sump Pumps

In some cases, the installation of a sump pump in a basement area may be able to help stop flooding. These units are designed to help regulate water flow, and when properly maintained can help keep an area free of pooling water.

2. Drainage

Another feature to consider for protecting your company property from high water is the drainage system. Proper drainage is important for flood prevention as it can help direct the flow of water away from the property. Drainage systems may include roof gutters, landscaping features such as a slope or rain garden, drainage ditches, and sewer drains. All of these provide safe areas for storm water to flow into instead of puddling around the business property.

3. Backup Systems

For a business having a backup system in place for any electronic data can be an important step for protecting the company against flooding. These systems may include cloud storage or a server where all the data can be stored independently from the actual computers. This way if the electronics themselves are damaged you know the data is safe. It’s also important to note that in some cases a restoration service may be able to restore the electronics depending on the damage severity.

It’s not uncommon for high water to lead to flooding. In many cases, a business property may already have some mitigation steps in place.  If flooding does occur SERVPRO of Toledo Southwest can help repair any damages.

Simply the Best for Restoration and Reconstruction

4/14/2022 (Permalink)

It's natural to want your Toledo, Ohio home and business to be safe and as comfortable as possible. When any part of the building is compromised, it becomes a serious concern. Fire or water damage creates many issues that affect the structural integrity of your property. It's usually necessary to contact home remediation professionals who can arrive faster to any size disaster, fix the problem and return your home or business to its pre-damaged condition.

Recognize Professional Qualities

SERVPRO franchises are some of the most respected restoration companies in your community. There are several reasons for this:

  • Professional help is available all day, every day. Emergency services prevent further or secondary damages from occurring.
  • All specialists receive ongoing training, which gives them the skills necessary to respond appropriately to any type of damage.
  • Local franchises allow technicians to arrive faster to any size disaster. Local technicians can arrive more quickly than out-of-town competitors.
  • SERVPRO has more than 1,750 franchises positioned around the country, so it's very likely there's one in your area.
  • SERVPRO is often preferred by national and local insurance companies, which makes filing an insurance claim easier.

Whether it's your home or your business that's at risk, SERVPRO technicians have the equipment, training and location necessary to provide fast, thorough services.

Residential Services

Did you know that you don't have to wait for significant damage to occur before you contact professionals? For example, residential services are available when your home has been flooded due to heavy storms or when it has smoke damage from a chimney fire.

Commercial Services

SERVPRO technicians are also qualified to complete the work needed at your business facilities. When you need professional cleaning services or any type of restoration services for your commercial building, choose the best remediation professionals available.
Your Solon property deserves full attention from restoration professionals. Choose SERVPRO of Toledo Southwest for technicians who arrive faster to any size disaster and who don't leave until the work is complete.

Thunderstorm Safety

4/13/2022 (Permalink)

Over the past few weeks, there have been several storms in the in Northwest Ohio, and with storms comes a risk of personal and property damage. In order to keep yourself safe during storms, there are a few steps to take.  

  • Go indoors and stay there. This can be inside your home or the home of a neighbor. If you’re outdoors somewhere without many houses around, such as a park or the lake, try and seek shelter in a nearby building. Parks should have public restrooms, and these are often built to be storm proof. Should there be no other options, the best thing to do is to shelter in your car and wait out the storm.  
  • Once you’re indoors, move to somewhere away from windows. Many homes have a basement, which is the safest place to wait out storms. If your house doesn’t have a basement, bathrooms are often a good choice as well. 
  • Try to stay away from appliances and avoid activities such as showering or talking on a wired phone. Lightening can travel through plumbing fixtures or home wiring, so it’s best to avoid using things like washers and dryers during a storm. Additionally, if there is a lightning strike, it could cause those appliances to short and catch fire.  
  • After the storm has passed, remember to be careful walking around, watch out for things such as downed power lines and possibly damaged circuit breakers. If you smell gas, contact authorities immediately.  

It might be an inconvenience to follow these steps, but the most important thing is to keep you and your family safe. If you find that a storm has caused damage, feel free to call SERVPRO of Toledo Southwest today and let the experts take care of it! 

Communication is Key for Emergency Response

4/13/2022 (Permalink)

Stayed in communication and made sure I understand what was happening and if I had any questions, they would answer them! I highly recommend them!”

The above quote was from one of our many clients, and for the sake of anonymity, we’ll call them John. John woke up one morning to find that the line to his freezer had broken and caused water to leak from the kitchen into the unfinished part of the basement. He quickly shut off the water and got in contact with us to cleanup and restore the damaged area. The job itself was straightforward; dry out the area, then repair or restore anything that was damaged. But when John wrote a five-star review, he chose to harp not on the work itself, but on the COMMUNICATION he received throughout the process. This decision is interesting because it highlights was sets SERVPRO apart from other restoration and construction companies.

There are lots of companies that can do clean up and restoration, and John probably knew that. It’s easy to imagine that when he saw the damage, he googled what companies could mitigate it. SERVPRO came up, of course, but so did many other companies; some organically and some through paid ads. John had options, but he saw our raving reviews and happy customers, and chose to go with SERVPRO, and he’ll be forever happy he did. We kept him in the loop the entire time. He always had the ability to call us with questions or concerns. He always knew what was happening, why it was happening, and about how long it would take. Despite clean up and restoration being an area that John probably had no experience in, he was able to follow the process of his house and his property being restored as if he was a member of the green team doing it.

Don’t choose a company that just does the work because you’re paying them, choose a company that cares enough to help walk you through the entire process of clean up, restoration, and reconstruction. Choose SERVPRO of Toledo Southwest.

My Carpet Got Wet, Can I Save It?

4/11/2022 (Permalink)

People around the Toledo, Ohio area have often asked "can my carpeting be saved after a water damage?" The answer has a couple of variables.

  1. Did the water come from a clean source such as a supply line?
  2. How long has the carpet been wet?
  3. Age of the carpet?
  4. Is the carpet Delaminated?

If The water source was clean water and you can it has not been sitting for an extended period of time chances are really god it can be saved. With that being said we then must make sure the carpets integrity will hold up when it is lifted to dry and then relayed.

First we carefully remove the carpet from the tact strips, unless of course it is glue down; If that is the case we can simply extract the carpet and dry it in place. Once the carpet is lifted from the tact strip the padding is typically removed due to the fact that it is very hard to dry properly and completely. We want to make sue the pad will not hold and grow bacteria. After the pad had been removed we then put air movers under the carpet and "float" the carpet to dry. once the carpet and sub floor have dried completely new pad can be installed and the carpet can then be relayed.

At that point SERVPRO of Toledo Southwest can then Clean the Carpet.

What if Lightning Strikes your Property?

4/8/2022 (Permalink)

It’s one of those things that seems like it could never possibly happen to you. The chances of your house being struck by lightning seems to be basically zero, so why even worry about it? Well, would it surprise you to learn that between 2017 and 2020, the Insurance Information Institute reported just over 311,000 claims for lightning, with an average cost of $28,885 per claim? That’s a lot of claims, and a lot of money! So, what do you need to do if lightning strikes your Lucas County home?

  • The first thing to do is check on everyone in your house and make sure no one was hurt. It’s a bad idea to do things like wash dishes or shower during a lightning storm, but if lightning strikes, take a few minutes and make sure everyone is alright.
  • The next thing you need to do is check for damage or a fire. As you do this, make sure to check everywhere from the attic to the basement looking for things like smoke, charred electrical outlets, sorted appliances, damaged roof shingles, or fried wiring.
  • If you find anything storm damage and need storm damage repair in Maumee or Perrysburgthen it’s best to contact the experts at SERVPRO of Toledo Southwest to mitigate your lightning or storm damage. We’ll take care of everything, so you don’t have to worry, so call us today if you’ve experienced any storm or lightning damage!

Lost time equals money in an emergency

4/8/2022 (Permalink)

SERVPRO Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster SERVPRO can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down.

   Emergency Response 1-4-8

     Service Response Guidelines

1. Within one hour from notice of loss a SERVPRO Professional will contact your insured to arrange for service.

4. Within four hours of loss notification, a SERVPRO  Professional will be on-site to start mitigation services.

8.  Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the adjuster. 

If you need service, don't wait. Call SERVPRO, and we will be there to make it "Like it never even happened."

We Clean Up Your Smoke and Soot Damage in Toledo!

8/25/2021 (Permalink)

Fire damage inside a kitchen If you've suffered fire, soot or smoke damage in your Toledo home, call SERVPRO of Toledo Southwest, today!

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Toledo Southwest will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.